PurposeUse of the Internet is a resource that we provide. However, the Library has no control over this resource or complete knowledge of all that is available online. Some information may be current and reputable, some may be obsolete and some content may be illegal and offensive. It is the patron’s responsibility to determine the validity and appropriateness of the information. By accessing the Internet through the Library, patrons agree that the Library will not be responsible for any direct, indirect, consequential, special, or punitive damages or losses that may arise in connection with such use. Use of the Internet is a privilege, not a right. Inappropriate use or failure to follow this policy or the associated procedures may result in the revocation of this privilege and/or legal prosecution. The Library uses Internet filtering software for the Internet computers. The Library recognizes that no filter will eliminate all offensive and controversial sites and assumes no liability for filter failure. As with other library materials, it is the responsibility of the child’s parent or guardian to monitor and supervise their child’s use of the Internet. It is the parent’s responsibility to monitor their child if they do not wish to have their child use Internet computers. Library staff will assist patrons with Internet use as time permits. To use the public Internet computers at the West Bend Community Memorial Library you must agree to the following guidelines:  Use of Internet resources is for educational, informational, and recreational purposes only. The Internet is not to be used for illegal, unauthorized, or unethical purposes. All rules and regulations set forth by the Library are to be followed.  No one may misrepresent oneself as another user by seeking unauthorized access to any computer system, files, passwords, data belonging to others, damaging or altering software components, or any network or database.  No one may send, receive, or display graphic materials depicting full nudity and/or sexual acts which are portrayed obviously and exclusively for sensational or pornographic purposes.  No one may display threatening, harassing, or abusive language and images.  No one may install their own software on the Library’s computers.  Making only authorized copies of copyrighted or licensed software or data.  No one may change the setup or configuration of the Library’s software or hardware. Printing is allowed and patrons will be charged per page. The copyright law of the United States (Title 17, U.S. Code) governs the making of photocopies or other reproductions, including printouts and on any storage devices of any kind, of copyrighted material. The person using this equipment is responsible for any infringement. Violators of this agreement will have their Internet privileges revoked for six (6) months on the first offense and for twelve (12) months on the second offense. Subsequent offenses may result in permanent loss of library internet privileges. Illegal acts involving Library computing resources may also be subject to prosecution by local, state, or federal authorities. A library card and PIN (personal identification number or password) are needed to log onto the computers. The computers have a limit of 60 minutes with extra minutes available at the librarian’s discretion if no one else is waiting. For visiting adult patrons who want to use a computer, an Internet Express station with a 15-minute limit is available. A library card is not required for this particular station. Persons wishing Internet access must agree to this policy. By choosing to agree to this form indicates that the party has read the terms and conditions of the West Bend Community Memorial Library’s Internet Use Policy and understands its significance. Adopted by the West Bend Library Board October 1, 2000 Revised November 15, 2022

Library Exhibits, Postings, and Display Cases Policy

West Bend Community Memorial Library

PURPOSE

The West Bend Community Memorial Library (“Library”) provides limited space for exhibits, bulletin board postings, and display cases in order to support the Library’s educational mission and to share information about civic, cultural, and community activities of general interest to library users.

Library exhibit spaces, bulletin boards, and display cases are not public forums. They are designated as limited public forums for specific purposes as defined in this policy and are subject to reasonable, viewpoint-neutral restrictions consistent with the Library’s mission and applicable law.

Use of Library space for exhibits or postings does not constitute endorsement by the Library, its staff, or its Board of Trustees.

SCOPE

This policy applies to all exhibits, postings, handouts, and displays placed in:

• Library bulletin boards
• Library display cases
• Designated exhibit spaces within the Library lobby
• Library grounds, when applicable

Library-sponsored programs, exhibits, and materials, and those of Library-affiliated organizations, may be displayed at the discretion of the Library Director or designee and are not subject to all provisions of this policy.

GENERAL GUIDELINES

1. All exhibits and postings must be consistent with the Library’s educational mission and appropriate for a public library setting.
2. Acceptance of materials does not imply Library endorsement.
3. All decisions under this policy shall be made in a viewpoint-neutral manner.
4. The Library reserves the right to limit the number, size, duration, and placement of exhibits and postings in order to ensure equitable access to space.

BULLETIN BOARD POSTINGS

• Materials may not exceed 8.5 x 11 inches.
• Postings will be removed after the event date or one (1) month from posting, whichever occurs first.
• Fundraisers that benefit the community may be permitted unless otherwise excluded under this policy.

UNACCEPTABLE EXHIBITS OR POSTINGS

The Library will not accept exhibits or postings that include, but are not limited to, materials that:

1. Incite or promote lawless action.
2. Are obscene as defined by law.
3. Contain false, misleading, or defamatory information.

In addition, the following are not permitted:

• Postings of political party platforms, endorsements of candidates, or materials advocating the election or defeat of any candidate or referendum position.
• Materials whose primary purpose is to persuade others to adopt a specific political, religious, or ideological viewpoint, except for neutral notices of meetings or events.
• Materials whose primary purpose is active membership solicitation or recruitment.
• Commercial postings advertising goods or services for sale or promoting for-profit businesses.
• Legal notices for nongovernmental agencies, except for public utilities.
• Personal notices, including but not limited to rummage sales, lost pets, merchandise or services for sale, or rental announcements.
• Religious or political materials whose primary purpose or effect is proselytization for a single viewpoint rather than informational or educational content.

DISPLAY CASE AND EXHIBIT SCHEDULING

1. Exhibits are scheduled for up to one (1) calendar month, beginning on the first working day of the month and ending on the last working day of the month.
2. An Exhibit Acceptance and Release Form must be signed prior to installation.
3. Exhibits are generally scheduled on a first-come, first-served basis, subject to space availability and policy compliance.
4. The Library may limit the frequency of exhibits by the same individual or organization to ensure fair access.

INSTALLATION, REMOVAL, AND LIABILITY

• Exhibitors are responsible for installing and removing their exhibits.
• The Library is not responsible for loss or damage to exhibit materials.
• All exhibits must be removed no later than three (3) days before the last day of the month to allow time for the next installation.
• If the required removal date falls on a Sunday, materials must be removed by Saturday at 1:00 p.m., prior to Library closing.
• Materials not removed by the stated deadline may be removed and discarded by the Library.

APPROVAL AND APPEALS

All exhibits and postings are subject to approval by the Library Director or the Director’s designee. Approval decisions shall be made in accordance with this policy and in a viewpoint-neutral manner.

Any applicant may appeal a denial or condition of approval by submitting a written appeal to the Library Board within ten (10) business days of notification. The decision of the Library Board shall be final.

DISCLAIMER

The Library may post a general disclaimer indicating that exhibits and postings do not reflect the views of the Library, its staff, or its Board of Trustees.

POLICY REVIEW

This policy shall be reviewed by the Library Board at least every five (5) years or as needed to ensure compliance with applicable law and best practices.

Approved by the Library Board of the West Bend Community Memorial LibraryApril 3, 2001Revised: January 20, 2026

ELIGIBILITY Homebound service will be provided to residents of Washington County, eligible for Outreach Services, who are not able to come to the library. Patrons who identify as “homebound” as being generally confined to their residence due to illness or age, unreliable transportation, disability or other mobility problems. Temporary Status Patrons may apply for “Temporary Homebound” status during an extended recovery from and illness or accident. REGISTRATION PROCESS Each patron wishing to use the homebound delivery service must register for a library card if they do not already have one. The Outreach Librarian will meet with each patron prior to beginning Homebound Delivery to complete a reader’s interest survey to gauge reading preferences. Each homebound patron will also be asked to name an emergency contact. MATERIALS Most library materials are eligible for homebound delivery. New materials may be excluded due to the one-month loan period. Patrons may make requests for specific titles or compile a list of requested items. Limits on to the number of items that will be delivered each month will be based upon the general library policies. LOAN PERIOD AND RENEWALS Items are checked out until the next scheduled visit. Most items will be available for renewal. FEES AND FINES There is no charge for this service, but the library’s standard fees do apply for lost or damaged items. DELIVERY A bag of materials is delivered on a routine day of each month (i.e. the 1st Monday of each month). We will reschedule if the patron is unable to meet in the designated day. Deliveries are made by either the Outreach Librarian or the Outreach Assistant. DISCONTINUATION OR DENIAL OF SERVICE Homebound delivery service may be discontinued at any time. Circumstances including, but not limited to, the following may be used as justification for discontinuation of the library’s Outreach Services: Repeated damage to materials Unsettled charges on the patron’s library account Threatening or uncomfortable behavior – including pets Harassment of library personnel Physical difficulty or danger reaching the residence Any person in the home exhibits signs of illness that may jeopardize the health of library personnel

Interlibrary Loan in this policy means the obtaining of information or materials from other libraries other than Monarch Catalog member libraries for a patron.  Any library cardholder 18 years of age and older shall be eligible for interlibrary loan services.  Library materials requested and not owned may be borrowed through interlibrary loan.  The patron will be notified when the item is received. The item will be held for pickup by the patron.  The patron must follow the conditions for borrowing of the owning library, including return date and financial responsibility.  Photocopies may be substituted for original materials in some cases (as deemed by the lending library).  There is a limit of five (5) requests per week per eligible patron with a limit of 75 items per year only. Interlibrary loans require considerable staff time and expense and, therefore, should be used for reasonable purposes.  Requests for items owned by the library may be refused unless the item is “long-overdue” and presumed lost.  Requests for items not eligible for acquisition under the library’s selection policies may be refused.  Fines for interlibrary loans are $1.00 per day. Passed by the West Bend Community Memorial Library Board on November 14, 2017 and will be effective as of January 1, 2018Content goes here

West Bend Community Memorial Library adheres to the principle of free access to information for everyone. A core service of the West Bend Community Memorial Library is to loan materials to individuals in the community and to provide access to certain digital resources the library is able to make available to card holders. Library Cards West Bend Community Memorial Library cards may be issued at no cost to individuals with proof of residency. Non-Wisconsin residents may have a West Bend Community Memorial Library card for the duration they will be in the area, up to 18 months. Any patron applying for a library card shall sign a responsibility statement which reads: The person to whom this card is issued is responsible for all material borrowed on the card. The West Bend Library charges fines for materials kept past the due date and for lost or damaged items. Customers are advised to report lost or stolen cards immediately. The library accepts no responsibility to verify that a customer presenting a card is authorized to use it. By signing this application, you are accepting responsibility for all items checked out on your card regardless of who presents it. The library requires that a parent or guardian must sign for children under the age of 18. They are responsible for their minor child’s use of library material as noted above. Library staff may deny borrowing privileges or use of digital resources to cardholders:  With overdue materials not returned,  With outstanding fines or fees of $5.00 or more  For lack of address verification. Library cards must be renewed every 18 months. There is no charge to renew a card. Lost cards are charged a replacement fee of $2.00. Special Library Cards Business Cards/School Cards: Corporate entities (businesses, governmental agencies, or trade organizations) and schools may register for a West Bend Community Memorial Library card. The entity assumes responsibility for all materials borrowed in its name. Business cards are valid for one year and a new application must be completed annually. Confidentiality: To facilitate circulation of print and digital resources, the library maintains a database of registered borrowers. Wisconsin State Statute 43.30 protects the privacy of library users. Confidentiality extends to information sought or received, and materials consulted, borrowed or acquired, and includes database search records, registration records, and all other personally identifiable uses of library materials. Approved by the West Bend Community Memorial Library Board 5/21/2019

1. Objectives

 

West Bend Community Memorial Library acquires and makes available materials which inform, educate, entertain and enrich people’s lives.  Since it is not possible for any library to acquire all materials, it is necessary to employ a policy of selectivity in acquisitions.  The Library provides, within its financial limitations, a collection of reliable materials embracing broad areas of knowledge.  Included are works of enduring value as well as timely materials on current bestseller lists.  Within the framework of these broad objectives, selection is based on community needs, from those expressed and those from community demographics and evidence of areas of interest.  Allocation of the materials budget will also be determined by usage indicators, and objectives for development of the collection.

 

New formats shall be considered for the collection when, by industry report, and evidence from local requests that a significant portion of the community population has the necessary technology to make use of the format.  Availability of the format, the cost per item, and the Library’s ability to acquire and handle the items will also be factors in determining when a format will be collected.  Similar considerations will influence the decision to delete a format from the Library’s collection.

 

It is the Library’s goal to provide a diverse West Bend community with library materials that reflect a wide range of views, expressions, opinions and interests.  Specific acquisitions may include items that may be unorthodox or unpopular with the majority or controversial in nature.  The Library’s acquisition of these items does not constitute endorsement of their content but rather makes available its expression.

 

The Library provides free access to materials in a number of formats (print, media and electronic) to all patrons.  Library users make their own choices as to what they will use based on individual interests and concerns.  West Bend Community Memorial Library supports the right of each family to decide which items are appropriate for use by their children.  Responsibility for a child’s use of library materials lies with his or her parent or guardian.  West Bend Community Memorial Library adheres to the principles of intellectual freedom, adopted by the American Library Association, as expressed in the Library Bill of Rights and the Freedom to View Statements.  The Library subscribes to the Freedom to Read statement prepared by the American Library Association and the American Book Publishers Council.

 

 

1. Criteria for Selection

 

General criteria for selecting library materials are listed below.  An item need not meet all of the criteria in order to be acceptable.

 

• the need for added material in subject areas
• availability of material through interlibrary loan
• physical limitations of the library building
• relevance to community needs
• budgetary considerations
• public demand, interest or need
• contemporary significance, popular interest or permanent value
• prominence, authority and/or competence of author, creator or publisher
• timeliness of material
• relation to existing collections
• statement of challenging, original, or alternative point of view
• authenticity of historical, regional or social setting
• the special needs of library patrons for materials in accessible formats

 

Each type of material must be considered in terms of its own merit and the audience for whom it is intended.  No single standard can be applied in all cases.  Some materials may be judged primarily in terms of artistic merit, scholarship, or value to humanity; others are selected to satisfy the informational, recreational, or educational interests of the community.

 

While the Library works closely with the education programs within the area’s education facilities, the Library does not have the resources to add textbooks to the collection.

 

All librarians have a professional responsibility to be inclusive, not exclusive, in developing collections.  Efforts will be made to provide materials representing all viewpoints.

 

Tools used in selection include professional journals, trade journals, publishers’ promotional materials, and reviews from reputable sources.  Purchase suggestions from library patrons are welcome and are given serious consideration.

 

• Responsibility for Selection

 

Selection of all materials shall be the responsibility of the professional librarians who operate within the framework of policies determined by the Library Board of Trustees, and based on the criteria cited above.

 

1. Collection Maintenance, Replacement and Weeding

 

Professional library staff regularly review items in the collection to ensure that they continue to meet patrons’ needs.  Materials that are worn, obsolete, unused, old editions or unnecessarily duplicated are removed.  It is the responsibility of professional staff to assess the need for replacing materials that are damaged, destroyed or lost.  Items are not automatically replaced.  Decisions are based on need, demand, budget and criteria for selection.

 

1. Gifts

 

West Bend Community Memorial Library accepts gifts of new or gently-used books, DVDs, and music or books on CD.  Gifts shall meet the same selection criteria as purchased materials.  The Library retains unconditional ownership of all donations and makes the final decision on acceptance, use, or disposition.  The appraisal of the gift for tax purposes is the responsibility of the donor.

 

When the Library receives a cash gift for the purchase of materials, whether as a memorial or for any other purpose, the general nature or subject area of the materials to be purchased will be based upon the wishes of the donor.  The Library staff in accordance with the needs and selection policies of the Library will make selection of specific titles.

 

Special collections and memorial collections will not be shelved as separate physical entities.  Such collections will be accepted only with the understanding that they will be integrated into the general collections.

 

1. Reconsideration of Library Materials

 

The Library recognizes that some materials are controversial and that any given item may offend some patrons.  Selection of materials will not be made on the basis of anticipated approval or disapproval but solely on the basis of the objectives set forth in this policy.

 

Library materials will not be marked or identified to show approval or disapproval of their contents, and no library materials will be sequestered.

Responsibility for reading and the use of the Library by children rests with their parents or legal guardians.  At no time will library staff act in loco parentis.  Selection of library materials will not be inhibited by the possibility that they may come into the possession of children.

While a person may reject materials for himself or herself and for his or her children, he or she cannot exercise censorship to restrict access to the materials by others.

Patrons requesting that an item be removed, relocated, labeled and/or restricted from the collection may complete a Reconsideration of Library Materials form.

• Procedures for Request for Reconsideration

Any individual expressing an objection to or concern about library material should receive respectful attention from the staff member first approached.  The following steps will be used when dealing with an individual requesting an item be reconsidered.

1. A Request for Reconsideration Form should be obtained from the Library and filled out by the complainant. Use one form per item.
2. There are three possible steps to follow depending on the outcome of each step.
3. The first step is meeting with the Librarian or designee who is responsible for the collection.
4. If an agreement is not reached in the first step, then the second step is a meeting with the Library Director and the Librarian.
5. If an agreement is not reached in the second step, then the complainant is referred to the Library Board.
6. The Library Board’s decision is final.

• Previous Reconsideration Requests

Requests to reconsider materials, which have previously undergone the reconsideration process, will be referred to the Library Director.  Repeated or redundant requests by an individual or a group to reconsider materials with differing title but similar content will be restricted as follows:  If the Library Director concludes a request may be redundant, he/she will notify the complainant/complainants that the item(s) in question, having already undergone a thorough review and reconsideration process, will not be re-evaluated.

In the event that a complainant charges a particular item is not protected under the First Amendment of the Constitution of the United States of America, the onus of proof rests with the complainant.

Approved by the Library Board July 7, 2009

 Library Bill of Rights

The American Library Association affirms that all libraries are forums for information and ideas, and that the following basic policies should guide their services.

1. Books and other library resources should be provided for the interest, information, and enlightenment of all people of the community the library serves. Materials should not be excluded because of the origin, background, or views of those contributing to their creation.
2. Libraries should provide materials and information presenting all points of view on current and historical issues. Materials should not be proscribed or removed because of partisan or doctrinal disapproval.

III. Libraries should challenge censorship in the fulfillment of their responsibility to provide information and enlightenment.

1. Libraries should cooperate with all persons and groups concerned with resisting abridgment of free expression and free access to ideas.
2. A person’s right to use a library should not be denied or abridged because of origin, age, background, or views.
3. Libraries which make exhibit spaces and meeting rooms available to the public they serve should make such facilities available on an equitable basis, regardless of the beliefs or affiliations of individuals or groups requesting their use.

Adopted June 19, 1939, by the ALA Council; amended October 14, 1944; June 18, 1948; February 2, 1961; June 27, 1967; January 23, 1980; inclusion of “age” reaffirmed January 23, 1996.

Although the Articles of the Library Bill of Rights are unambiguous statements of basic principles that should govern the service of all libraries, questions do arise concerning application of these principles to specific library practices. See the documents designated by the Intellectual Freedom Committee as Interpretations of the Library Bill of Rights located at http://www.ala.org/advocacy/intfreedom/librarybill/interpretations

The Freedom to Read Statement

The freedom to read is essential to our democracy. It is continuously under attack. Private groups and public authorities in various parts of the country are working to remove or limit access to reading materials, to censor content in schools, to label “controversial” views, to distribute lists of “objectionable” books or authors, and to purge libraries. These actions apparently rise from a view that our national tradition of free expression is no longer valid; that censorship and suppression are needed to counter threats to safety or national security, as well as to avoid the subversion of politics and the corruption of morals. We, as individuals devoted to reading and as librarians and publishers responsible for disseminating ideas, wish to assert the public interest in the preservation of the freedom to read.

Most attempts at suppression rest on a denial of the fundamental premise of democracy: that the ordinary individual, by exercising critical judgment, will select the good and reject the bad. We trust Americans to recognize propaganda and misinformation, and to make their own decisions about what they read and believe. We do not believe they are prepared to sacrifice their heritage of a free press in order to be “protected” against what others think may be bad for them. We believe they still favor free enterprise in ideas and expression.

These efforts at suppression are related to a larger pattern of pressures being brought against education, the press, art and images, films, broadcast media, and the Internet. The problem is not only one of actual censorship. The shadow of fear cast by these pressures leads, we suspect, to an even larger voluntary curtailment of expression by those who seek to avoid controversy or unwelcome scrutiny by government officials.

Such pressure toward conformity is perhaps natural to a time of accelerated change. And yet suppression is never more dangerous than in such a time of social tension. Freedom has given the United States the elasticity to endure strain. Freedom keeps open the path of novel and creative solutions, and enables change to come by choice. Every silencing of a heresy, every enforcement of an orthodoxy, diminishes the toughness and resilience of our society and leaves it the less able to deal with controversy and difference.

Now as always in our history, reading is among our greatest freedoms. The freedom to read and write is almost the only means for making generally available ideas or manners of expression that can initially command only a small audience. The written word is the natural medium for the new idea and the untried voice from which come the original contributions to social growth. It is essential to the extended discussion that serious thought requires, and to the accumulation of knowledge and ideas into organized collections.

We believe that free communication is essential to the preservation of a free society and a creative culture. We believe that these pressures toward conformity present the danger of limiting the range and variety of inquiry and expression on which our democracy and our culture depend. We believe that every American community must jealously guard the freedom to publish and to circulate, in order to preserve its own freedom to read. We believe that publishers and librarians have a profound responsibility to give validity to that freedom to read by making it possible for the readers to choose freely from a variety of offerings.

The freedom to read is guaranteed by the Constitution. Those with faith in free people will stand firm on these constitutional guarantees of essential rights and will exercise the responsibilities that accompany these rights.

We therefore affirm these propositions:

1. It is in the public interest for publishers and librarians to make available the widest diversity of views and expressions, including those that are unorthodox, unpopular, or considered dangerous by the majority.

Creative thought is by definition new, and what is new is different. The bearer of every new thought is a rebel until that idea is refined and tested. Totalitarian systems attempt to maintain themselves in power by the ruthless suppression of any concept that challenges the established orthodoxy. The power of a democratic system to adapt to change is vastly strengthened by the freedom of its citizens to choose widely from among conflicting opinions offered freely to them. To stifle every nonconformist idea at birth would mark the end of the democratic process. Furthermore, only through the constant activity of weighing and selecting can the democratic mind attain the strength demanded by times like these. We need to know not only what we believe but why we believe it.

1. Publishers, librarians, and booksellers do not need to endorse every idea or presentation they make available. It would conflict with the public interest for them to establish their own political, moral, or aesthetic views as a standard for determining what should be published or circulated.

Publishers and librarians serve the educational process by helping to make available knowledge and ideas required for the growth of the mind and the increase of learning. They do not foster education by imposing as mentors the patterns of their own thought. The people should have the freedom to read and consider a broader range of ideas than those that may be held by any single librarian or publisher or government or church. It is wrong that what one can read should be confined to what another thinks proper.

1. It is contrary to the public interest for publishers or librarians to bar access to writings on the basis of the personal history or political affiliations of the author.

No art or literature can flourish if it is to be measured by the political views or private lives of its creators. No society of free people can flourish that draws up lists of writers to whom it will not listen, whatever they may have to say.

1. There is no place in our society for efforts to coerce the taste of others, to confine adults to the reading matter deemed suitable for adolescents, or to inhibit the efforts of writers to achieve artistic expression.

To some, much of modern expression is shocking. But is not much of life itself shocking? We cut off literature at the source if we prevent writers from dealing with the stuff of life. Parents and teachers have a responsibility to prepare the young to meet the diversity of experiences in life to which they will be exposed, as they have a responsibility to help them learn to think critically for themselves. These are affirmative responsibilities, not to be discharged simply by preventing them from reading works for which they are not yet prepared. In these matters values differ, and values cannot be legislated; nor can machinery be devised that will suit the demands of one group without limiting the freedom of others.

1. It is not in the public interest to force a reader to accept the prejudgment of a label characterizing any expression or its author as subversive or dangerous.

The ideal of labeling presupposes the existence of individuals or groups with wisdom to determine by authority what is good or bad for others. It presupposes that individuals must be directed in making up their minds about the ideas they examine. But Americans do not need others to do their thinking for them.

1. It is the responsibility of publishers and librarians, as guardians of the people’s freedom to read, to contest encroachments upon that freedom by individuals or groups seeking to impose their own standards or tastes upon the community at large; and by the government whenever it seeks to reduce or deny public access to public information.

It is inevitable in the give and take of the democratic process that the political, the moral, or the aesthetic concepts of an individual or group will occasionally collide with those of another individual or group. In a free society individuals are free to determine for themselves what they wish to read, and each group is free to determine what it will recommend to its freely associated members. But no group has the right to take the law into its own hands, and to impose its own concept of politics or morality upon other members of a democratic society. Freedom is no freedom if it is accorded only to the accepted and the inoffensive. Further, democratic societies are more safe, free, and creative when the free flow of public information is not restricted by governmental prerogative or self-censorship.

1. It is the responsibility of publishers and librarians to give full meaning to the freedom to read by providing books that enrich the quality and diversity of thought and expression. By the exercise of this affirmative responsibility, they can demonstrate that the answer to a “bad” book is a good one, the answer to a “bad” idea is a good one.

The freedom to read is of little consequence when the reader cannot obtain matter fit for that reader’s purpose. What is needed is not only the absence of restraint, but the positive provision of opportunity for the people to read the best that has been thought and said. Books are the major channel by which the intellectual inheritance is handed down, and the principal means of its testing and growth. The defense of the freedom to read requires of all publishers and librarians the utmost of their faculties, and deserves of all Americans the fullest of their support.

We state these propositions neither lightly nor as easy generalizations. We here stake out a lofty claim for the value of the written word. We do so because we believe that it is possessed of enormous variety and usefulness, worthy of cherishing and keeping free. We realize that the application of these propositions may mean the dissemination of ideas and manners of expression that are repugnant to many persons. We do not state these propositions in the comfortable belief that what people read is unimportant. We believe rather that what people read is deeply important; that ideas can be dangerous; but that the suppression of ideas is fatal to a democratic society. Freedom itself is a dangerous way of life, but it is ours.

This statement was originally issued in May of 1953 by the Westchester Conference of the American Library Association and the American Book Publishers Council, which in 1970 consolidated with the American Educational Publishers Institute to become the Association of American Publishers.

Adopted June 25, 1953, by the ALA Council and the AAP Freedom to Read Committee; amended January 28, 1972; January 16, 1991; July 12, 2000; June 30, 2004.

Freedom to View Statement

The FREEDOM TO VIEW, along with the freedom to speak, to hear, and to read, is protected by the  First Amendment to the Constitution of the United States . In a free society, there is no place for censorship of any medium of expression. Therefore these principles are affirmed:

1. To provide the broadest access to film, video, and other audiovisual materials because they are a means for the communication of ideas. Liberty of circulation is essential to insure the constitutional guarantee of freedom of expression.
2. To protect the confidentiality of all individuals and institutions using film, video, and other audiovisual materials.
3. To provide film, video, and other audiovisual materials which represent a diversity of views and expression. Selection of a work does not constitute or imply agreement with or approval of the content.
4. To provide a diversity of viewpoints without the constraint of labeling or prejudging film, video, or other audiovisual materials on the basis of the moral, religious, or political beliefs of the producer or filmmaker or on the basis of controversial content.
5. To contest vigorously, by all lawful means, every encroachment upon the public’s freedom to view.

This statement was originally drafted by the Freedom to View Committee of the American Film and Video Association (formerly the Educational Film Library Association) and was adopted by the AFVA Board of Directors in February 1979. This statement was updated and approved by the AFVA Board of Directors in 1989.

Endorsed January 10, 1990, by the ALA Council

Should a charitable organization wish to collect donations, the organization will need to contact the Library Director or designee for permission. The decision will be at the discretion of the Library Director. The Library will not be responsible for maintaining the donations. The support will be terminated if the Library Director finds that the need is no longer valid. Adopted by the Library Board May 17, 2011

We welcome your donation of books and other library materials to the West Bend Community Memorial Library. All donations become the property of the library. The library reserves the right to utilize donated materials in whatever way best benefits the collection and services of the West Bend Library. Gifts may be added to the collection, sold with the proceeds to benefit the library, passed on to other libraries, or discarded if necessary. Items that are burdensome to the library’s operation may be declined. This may include damaged (soiled, musty, moldy, damp, etc.) items or large donations that exceed our processing capacity at the time of donation. For tax purposes, the donor is responsible for obtaining an estimate or appraisal of the donated materials. The library is unable to assess the value of these items. Information on IRS rules and regulations regarding charitable deductions can be found in the U.S. Treasury, IRS Publication 526, “Income Tax Deduction for Contributions,” or through the local Internal Revenue Office at 310 W. Wisconsin Ave. Milwaukee, WI 53203. Hours: Monday-Friday – 8:30 a.m.- 4:30 p.m. Phone: (414) 297-1662 Approved by the West Bend Community Memorial Library Board 1/21/2025

Approved users may pick up holds for others after presenting a valid West Bend Community Memorial Library card. A valid library card is either that of the patron who initiated the hold or that of the approved user picking up the hold. The patron must visit the library to designate not more than 5 approved users for their account. An approved user can checkout patron holds and pay fines. The approved user accepts responsibility for all actions that occur as a result of this access. Revoking access for approved users must be done in person. Revised for the West Bend Library Board: March 17, 2020

https://westbendlibrary.org/study-rooms-room-reservations/

Effective: August 19, 2025 Approved by: West Bend Library Board I. Purpose The Library is committed to providing a safe, welcoming, and inclusive environment for all visitors and staff. These rules are designed to protect everyone’s right to read, learn, connect, and explore in a space free from harassment, intimidation, or undue disruption. II. Scope of Policy This policy applies to behavior on all library premises, including:  The interior and exterior areas of the library building and property  Library-sponsored programs and events  Digital platforms and communications administered by the library (e.g., website, social media, email) III. Patron Rights and Responsibilities All library users and staff have the right to:  Use the library without harassment or intimidation  Access a clean, safe, and comfortable space  Be treated with courtesy and respect Patrons are expected to:  Treat others with civility and respect  Use library spaces, materials, and technology responsibly  Follow library policies, posted guidelines, and staff instructions  Comply with all local, state, and federal laws while on library property IV. Prohibited Conduct The following behaviors are prohibited as they interfere with others’ ability to use the library safely and comfortably: Disruptive or Unsafe Behavior  Loud, abusive, threatening, harassing, or discriminatory behavior  Sleeping, loitering, or lingering without library purpose  Preventing staff from performing their duties  Intentionally blocking walkways, exits, or access to materials  Entering staff-only areas without authorization Substances and Health  Smoking, vaping, or tobacco use inside the library or near entrances  Possessing, using, or being under the influence of illegal drugs or alcohol  Entering the library while experiencing contagious symptoms that may pose a health risk Property Misuse  Defacing, damaging, or stealing library property or another patron’s belongings  Rearranging furniture without staff approval  Bringing in large items (e.g., carts, suitcases) that obstruct walkways or seating  Eating or drinking near computers; beverages must be covered elsewhere  Food and beverages are permitted in designated areas only and must be properly contained. Patrons are expected to clean up after themselves. Technology Misuse  Viewing or displaying offensive or inappropriate content on library devices  Using another person’s library card or account without permission  Using personal or library devices at disruptive volumes (headphones required) Cell Phone and Electronic Device Use  Cell phone conversations should be brief and conducted at a volume that does not disturb others.  Set phones and electronic devices to silent or vibrate mode while inside the library.  Extended or loud calls should be taken outside or in designated areas when available. Dress and Hygiene  Entering the library without shirts or shoes  Wearing masks, hoods, or clothing that obscures identity (except for medical/religious reasons)  Poor hygiene that interferes with others’ use of the library Animals  Only service animals, as defined by the Americans with Disabilities Act (ADA), are permitted in the library unless part of a library-sponsored program.  Staff may ask if the animal is a service animal required because of a disability and what task it is trained to perform. Emotional support animals and pets are not permitted. Solicitation and Photography  Soliciting donations, petitioning, or distributing materials without prior approval  Canvassing or panhandling on library property  Photography or filming must be approved in advance by library administration Restroom Misuse  Restrooms may only be used for their intended purposes. Bathing, laundering, or extended loitering in restroom areas is prohibited. V. Children and Caregivers The Library welcomes children of all ages to explore its services. However, staff do not assume responsibility for unsupervised minors. During programs, caregivers must remain in the building even if not present in the room. Parents are ultimately responsible for the behavior and safety of their children, whether present or not. VI. Enforcement and Staff Authority Library staff are authorized to:  Address and document policy violations  Ask individuals to correct their behavior or leave the premises  Remove unattended items deemed suspicious or disruptive  Contact law enforcement if necessary for safety or compliance VII. Consequences of Violations Library privileges may be suspended for violating this policy. A progressive response will generally be followed:  First Violation – Verbal warning or 24-hour suspension  Second Violation – Suspension of up to 30 days  Third or Severe Violation – Suspension up to one year or permanent ban Serious misconduct (e.g., violence, threats, illegal activity) may result in immediate suspension or law enforcement involvement. VIII. Appeals and Reinstatement Patrons will be notified in writing of any suspension and its reason.  Appeals may be submitted in writing or in person to the Library Director  The Director will issue a response in writing  Further appeals may be brought before the Library Board at the next regular meeting IX. Policy Review This policy will be reviewed by library administration and the Library Board at least every three years or as needed to reflect community expectations, legal requirements, and operational needs.

If Christmas Eve, Christmas Day, New Year’s Eve, New Year’s Day or Fourth of July fall on a Monday or Friday the Library will be closed on Saturday. The Library will be closed on Saturday of the Memorial Day and Labor Day weekends. Adopted by the Library Board May 17, 2011

In the event of a Tornado, West Bend Community Library is committed to insuring the safety of staff and patrons by enforcement of customary tornado procedures. Designated Tornado Shelter: The library’s designated tornado shelter is the staff breakroom in the basement. 1. Should a tornado warning occur, the library will immediately suspend normal operations. 2. Staff members are required to seek shelter and assist those who wish to seek shelter in the library. 3. Minors who are not accompanied by a patron, legal guardian, or caregiver age eighteen or older are required to seek shelter in the library. 4. Patrons eighteen and older or minors in the care of an individual eighteen or older may either accompany staff to the designated shelter or leave the building. 5. Although the library is not open for service, the outer main entrance doors will remain unlocked. The door which has steps leading to the shelter will also remain open. Anyone seeking shelter from outside will be able to follow signs posted to direct them to the basement shelter area. The inner doors to the library will be locked as library staff and patrons seek shelter. Approved by the West Bend Community Memorial Library Board 5/21/2019

Wireless Internet Access Policy Patrons may access the Internet using their own computers or wireless devices in the Library utilizing the wireless network. Users will need to furnish their own wireless devices. • Most WiFi equipment will be compatible. The Library makes no guarantees of compatibility of a user’s hardware with the Library’s network. • Users are expected to comply with the Library Acceptable Internet Use Policy. • Printers are not part of wireless accessibility in the Library. If you need to print, you will need to save your work to an external device and sign in on a Library workstation to access a printer. Users will be charged for each sheet produced at the current rate, regardless of whether or not the user decides they actually need the information. WIRELESS SECURITY: • The Library wireless network is an open network and not secure. The Library cannot guarantee the safety of your computer or device’s communication across its wireless network. Users agree to access the Internet at their own risk. • The Library assumes no responsibility for the configurations, security, or files on your computer or device resulting from connecting to the Library’s network. The Library cannot be held responsible for damage resulting from a virus or any malfunction of the network. The Library strongly urges those accessing the Internet to load anti-virus software on to their computers or devices and keep it up to date. • The Library is not responsible for the content of websites or email accessed through the Library network. WIRELESS TECHNICAL SUPPORT: • The Library is unable to provide technical assistance to users regarding wireless access. There is no guarantee that a user will be able to make a wireless connection. Wireless users are urged to contact a computer vendor for assistance in configuring their equipment. • The Library is not responsible for any changes a user makes to their computer or device’s settings. Users are recommended to make a copy of any settings before changing them.

Local Author Collection Policy – Addendum to Material Selection and Reconsideration The West Bend Public Library welcomes current residents of Wisconsin to donate a copy of their new work to add to our Local Author Collection. Please fill out the Local Author Donation form to have your work considered. Local Author Book Donation If you are a current resident of Wisconsin, the library will accept one (1) donated copy of your new book. Please keep in mind: The library reserves the right to not add items to our collection that do not meet our selection criteria. Items not added to the collection will be donated to the Friends of the Library book sale. Library books are subject to weeding if they are in poor condition or not being checked out. If you are not a current resident of Wisconsin, the library will donate your book to the Friends of the Library book sale.

PURPOSE In the event of an emergency—which may include but is not limited to a natural disaster, utility failure, public safety issue, public health emergency, or activation of the City of West Bend’s Emergency Operations Center (collectively “emergencies” or “emergency”)—the West Bend Public Library (“Library”) may need to make immediate modifications to policies and procedures in order to protect the safety of the public. While every emergency is unique and may require different responses, this policy empowers the Library Director to make decisions, in cooperation with local officials, to address urgent needs. This policy is intended to protect the safety and well-being of library staff and patrons, safeguard library facilities and collections, and support consistent, timely, and informed decision-making during emergencies. Emergencies may include, but are not limited to, natural disasters, severe weather events, utility failures, fires, hazardous material or chemical incidents, public safety or security threats, public health emergencies, or activation of the City of West Bend’s Emergency Operations Center.  EMERGENCY SHELTER OR CLIMATE RELIEF DESIGNATION The Library may be designated as a warming center, cooling center, or emergency shelter outside of normal operating hours only at the request of, and in coordination with, the City of West Bend or local emergency management authorities. Such designation will depend on building capacity, staffing availability, and safety considerations. POLICY 1. Scope of Application This policy applies to all West Bend Public Library facilities, services, and operations, including but not limited to: • The main library building and grounds • Outreach services, off-site programs, and partnerships • Mobile or pop-up library services • Online and virtual services, when applicable The availability of each service will be determined based on the nature and severity of the emergency. 2. Authority and Chain of Command The Library Director, or their designee, is authorized to make decisions regarding library closure, delayed opening, early dismissal, reduced hours, or modified services during an emergency. If the Library Director is unavailable, decision-making authority will follow the established administrative chain of command. Decisions will be made in coordination with local officials and City emergency management, when applicable.  3. Library Closure Decision Factors Factors considered when determining closure, delayed opening, early dismissal, or reopening may include, but are not limited to: • Local, state, or federal emergency declarations or guidance • Severe weather conditions or travel advisories • Utility outages or building system failures • Staffing levels necessary to operate safely • Building safety and accessibility • Guidance from City emergency management, public health, or public safety officials In response to a public health mandate, the Library Director or their designee may temporarily close the Library, reduce operating hours, or limit services. At the discretion of the Library Director or their designee, the Library may close, reduce operating hours, or limit services if there is insufficient staff to maintain appropriate staffing levels or operate safely. Decisions to close will be made in cooperation with local officials and in coordination with City emergency operations planning. In the event of a closure or reduction in operating hours, the Library Director or designee will maintain communication with staff, the Library Board of Trustees, and the Mayor.  4. Communication The Library will communicate emergency-related closures, delays, service modifications, and reopenings to staff, the Library Board, delivery services, partner agencies, and the public as soon as practicable using available communication channels, which may include: • Email and internal staff communications • The Library website • Social media platforms • Automated phone or text alerts • Local media outlets  5. Reopening Decisions to reopen the Library or restore services will be made when conditions allow for safe operations, including restoration of essential utilities, adequate staffing, building safety, and alignment with guidance from local authorities.  6. Building Access During a Closure The Library Director or their designee may restrict, limit, and monitor staff, tenant, delivery, and vendor access to the building to ensure public safety needs are addressed.  7. Circulation In the event of a long-term closure, due dates will be adjusted. The ability to accept returned materials will be assessed based on the nature of the emergency. Delivery between libraries will be determined in cooperation with the Monarch Library System, the regional partnership that provides delivery services.  8. Programs The ability to provide programming will be determined based on the nature of the emergency. Online programming and/or programming in alternative locations may be provided when feasible. 9. Personnel Matters Library employees will follow City of West Bend personnel policies regarding attendance, compensation, leave, and workplace expectations during emergency closures or modified operations. Employees may be authorized to work remotely, at an alternative site, or in a modified work location within the building when operationally feasible. The Library may require staff to wear Personal Protective Equipment (PPE) and will work with staff who require reasonable accommodations. 10. Patron Expectations The public will be informed of modifications, limitations, and temporary cessations of services through the Library’s print and digital communication channels. The Library may modify its Safety and Security Policy and/or Rules of Conduct to require patrons to follow emergency-specific rules, including the use of PPE when applicable. A plain-language summary of emergency closures and service modifications will be made available to the public through the Library’s communication channels when appropriate.